15 day returns and exchange policy gives you an option to return or exchange items purchased on www.makeandsale.com for any reason within 15 days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags and packaging. You are welcome to try on a product but please take adequate measures to preserve its condition. There are only way to return the product to us:
1. Self-Ship: You will have to ship the product to us. In Inland returns in India, we will credit actual amount of courier (Maximum to Rs. 250/-) in your given account to us after reaching of returns to us which satisfies the return policy. For abroad returns, policy will be different and conditional as per the situation.
Once we pick up and receive your returned product, we will do a quality check of the product at our end and when the product passes the quality check we will credit the amount you paid for the products into the refund mode selected by you at the time of initiating return request. If the picked up product does not pass the quality check, we will ship it back to you without refund the courier charge. All exchanges are subject to stock availability and subject to your address being serviceable for an exchange. Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternate product, we regret it for this.
The following EXCEPTIONS and RULES apply to this Policy:
1. All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact.
2. We only accept returns for products purchased directly from www.makeandsale.com desktop/mobile sites or app. Any return request for products purchased from our indirect online and offline distributors will be declined by us
3. Please note that we do not refund any Shipping or courier charges incurred by you.
4. If you self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
5. If you self-ship your returns, a actual amount of courier max to Rs. 250/- will be reimbursed subject to your return having met our Returns and Exchange Policy
6. If you self-ship any product without officially informing us through our return/exchange process, we will not process the return
Self-ship. Please pack the product and ensure product is unused and all the tags are intact. Kindly address the package to the following address -
Ever Clean Services
¼, Van Vihar Colony,Delhi By Pass Road, Eidgah,Jaipur-302003,Rajasthan, India
We will send you a confirmation email as soon as we receive the shipment at our warehouse
1. The entire return request to refund completed journey will take 15 - 18 business days.
2. The return takes about 7 - 10 business days to reach our warehouse.
3. Once the returned product is received at our warehouse and passes all the necessary quality checks, we will issue a refund to you. We will send a refund confirmation e-mail to you once we process the refund at our end, and it will take 5-7 business days for the amount to be credited into your account.
4. In case of any refund discrepancies, Our Company may at its sole discretion, request you to share with us a screenshot of your bank statement.
5. If you are returning multiple products from a single order together, we will generate a single Return ID for all products and you will receive an e-mail confirmation for the same
6. If you wish to return another product from a single order at a later date, still within the 15 days return policy, we will accept your return but we will not arrange a courier refund again.